forevr

What happens to a memorial QR code if the company shuts down

2 min read

This is the failure that actually happens, and it is the one families never ask about because it is invisible at the point of purchase.

Everything about the code is physical and durable. The part that fails is the part you cannot see: the address it points to, which requires a company, a domain and a server bill.

What it looks like

Nothing, for a long time. Then someone scans and gets an error page, or a parked domain, or a website selling something else.

There is no notification. The family that set the page up is typically not the family that discovers it — the discovery happens years later, at a graveside, by somebody who never had the account.

Why engraving makes it worse

A sticker can be replaced with another one pointing somewhere else. An engraving cut into granite cannot.

If you are choosing between the two, this is the strongest argument for the sticker, and it has nothing to do with durability. Reversibility is the feature.

How to tell in advance

You cannot assess a company's balance sheet. You can assess whether it has thought about its own disappearance, and that is a surprisingly reliable signal.

Is there an export, and can you run it yourself? Not on request, not by emailing support — now, from the settings. Run it the week you set the page up, before you need it.

Is there a written archive policy? What happens to the data if the business ends. Most services have nothing to say here. A service that has an answer has had the conversation internally.

Is the payment recurring? A subscription business that fails takes your page with it and has been taking payments until the week before. A one-off payment at least means the company is not funding today's servers with today's sales.

Are old links kept working? Companies change domain and platform. One that maintains redirects is one that understands what it sold you.

What to do now

Two things, and both take twenty minutes.

Export, and keep the export somewhere ordinary. A folder on a hard drive, a copy with a sibling. Photographs and text in normal file formats. That copy is the thing that survives any company, including the one you chose.

Write down where the memorial lives — the address, and the email the account is under — on the paper where your family keeps important documents. The most common version of this failure is not a company closing. It is a page that still exists and that nobody in the family can get into.

What forevr does

One payment rather than a subscription, so the page does not depend on a recurring charge continuing. Export in self-service from the settings of any memorial, in standard formats, without contacting anyone. Hosting in the European Union.

None of that makes the company immortal, and no honest answer to this question pretends otherwise. What it does is make sure the worst case costs you an afternoon rather than everything.

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